It amazes me how confusing Dell’s troubleshooting website is, or perhaps just how difficult it is to find useful information on it. All I wanted to do was reset the Root account on an iDRAC for a M520 blade within a VRTX. I was remote from the system and could access the Chassis Management Controller, but I must have fat fingered the password reset the last time I was in one of the blades.
Well, there is a way to do this, but it was difficult to find the solution on Dell’s site. Thus, once I figured it out, I figured I would note this down for others. Perhaps it will save someone else the headache of finding this info. For the record, these actions were taken on a VRTX running 3.2 of the CMC, so it might be different in newer or older versions.
First, log into the CMC and go to Server Overview left menu option and then Setup tab, with sub-tab iDRAC selected. You’ll see an option for the default iDRAC Root Password. Enter the password you want for the blade(s) to have. Be sure to click the Save QuickDeploy Settings under that section.
Second, scroll down to the bottom of that same page and locate the blade you wish to reset. Check the box for “Change Root Password” and click the Apply iDRAC Network Settings.
Done.
Now you can access the iDRAC as normal. I hope that helps.
Thanks!